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We went to Flacks because we were unimpressed with the selection and price at the big box stores. We went in and had the pleasure of meeting Brad, the owner. He made recommendations, helped us choose what we wanted and made up an estimate in a few minutes. The price was the very similar to the box stores but we got a much better quality carpet, under pad and vinyl plank flooring. He personally came to our home to measure the next day. On the day of install, the installers showed up on time, and Brad came by half way through to make sure everything was going well and I was happy. They did a great job and left everything clean.
After many quotes and searching for the right carpet, we found Flacks Flooring to be by far the most personal, professional and best quality of a deal. We can't thank Brandon enough for his genuine care in finding us the right carpet for our budget.
We enjoyed working with Brandon and Flacks so much that we just scheduled for our hardwoods to be replaced. Thanks so much and I would recommend anyone to Flacks Flooring for all your flooring needs!
Had a great experience buying a floor rug. Staff was friendly and helpful. Showroom is nice, clean, and very open. Prices were reasonable especially since the quality was good. We will be coming back for additional flooring needs.
What a wonderful experience and beautiful floors! I am so happy with my flooring from Flack’s. I had Hardwood and Laminate Vinyl Tile installed, as well as a carpeted stairway. Every person I dealt with was knowledgeable and friendly. Brandon in sales was patient and worked with me to choose options within my budget. The installers went out of there way and went the extra mile, thank you Cristobol, Cleo and their crews. It was a large job in a home being lived in, no easy task. I would recommend Flack’s to anyone in the area in search of a reputable flooring company with the latest flooring products at competitive prices.
I had all of the carpet and vinyl replaced in my home. When I visited Flacks I was helped by Brandon. He was friendly and asked questions to determine what I was interested in, and showed me stock in the warehouse based on what I wanted. My visit to the store was on a Friday afternoon, and I did not expect for anyone to come out to measure and do estimates until at least the following Monday. Brandon had an appointment near my home that evening and came out at 5:30, on a Friday, to do the measurements, and emailed me an estimate the next morning.
The installers arrived promptly, and the installation work was excellent and looks beautiful. I had removed the old carpet previously had been adding nails to the floor to eliminate some of the squeaks but was slowed down by knee problems. I was working on this when the installers arrived. I cleared out of the way but had told one of the gentleman what I was doing. He actually came and let me know when they had the vinyl removed and let me finish the work in that area while they where working else where. He was also kind enough to let me use their air compressor when mine broke at that point. I would highly recommend Flacks and their people for your flooring needs.
Your Number One Carpet Store in Cumming, GA
Looking for a beautiful and comfortable area rug for your space? Come to Flack’s and create the perfect rug at a price that’s sure to make you smile! We have 12x12 custom rugs, regularly $3,800, [...]
For the third year in a row, Best of Forsyth has chosen Flack’s Flooring as the Best Carpet and Flooring Store! Proudly a part of the community since 1993, we have continually adapted over the [...]
Every fall, the leaves change and festivals pop up everywhere you turn. For the last five years at Flacks, we have hosted our annual Flacktoberfest celebration, inviting everyone to come experience a fun, outdoor family [...]